Privacy Policy

Through this privacy policy, we would like to inform you about how we process personal data. Your privacy is of utmost importance to us and we are committed to complying with the legal requirements for data protection.

Personal Data

Personal data refers to any information about an identified or identifiable person. The following categories of personal data that we process are:

  • Log files containing information about your visit to our website,
  • Online identifiers (such as cookie identifiers, IP addresses, advertising identifiers).

Cookie Usage

General Information about Cookies

A cookie is a text file that contains an identification number which, when using a website, is transferred to the user's computer along with other required data and is stored there. The file is stored there for later access and serves to authenticate the user. Since cookies are only simple files and not executable programs, they do not pose any threat to the computer.

Depending on the user's chosen settings in their internet browser, they automatically accept cookies. However, this setting can be changed and saving of cookies can be disabled or set up so that the user is informed immediately after the cookie file has been set. If the use of cookies is disabled, some functions of the website may be inaccessible or only available to a limited extent. The user can at any time block the setting of cookies on our website by making the appropriate setting in the browser they use and thus permanently object to the setting of cookies.

Cookies that are already active can be deleted at any time through the settings of the internet browser or other programs. We may work with advertising partners who will help us make our online offer more interesting for you. In this case, the cookies of our advertising partners can also be saved on your hard drive when you visit our website (third-party cookies).

We may store cookies on your device if they are absolutely necessary for the operation of this site. For all other types of cookies, we need your consent.

This site uses various types of cookies. Some cookies are placed by third parties that appear on our pages.

You can change or withdraw your consent at any time by making a statement regarding cookies on our website.

Session Cookies

Session cookies are used for the duration of the session and are automatically deleted after the session is closed.

Processing Purpose

We process your data for the following purposes:
  • For correspondence with you,
  • For advertising purposes,
  • For the purposes of quality assurance and statistics,
  • In order to provide and optimize our services, including the website,
  • To improve our services

Legitimate Interests

In processing your data, we are guided by the following legitimate interests:
  • Improving our offering,
  • Protecting our systems from misuse,
  • Creating statistics,
  • Marketing purposes,
  • Data storage and security platforms for storing and maintaining information,
  • Providing you with our services, including the Website and accompanying customer service,
  • Conducting research, technical diagnosis or analytics,
  • Sending emails and updates,
  • Storing our correspondence with you

Requirement or obligation to provide data

Unless explicitly stated, providing data is not required or mandatory.

Data sources

We do not collect data about you from third parties.

Retention period

We retain your data:
  • if you have given consent for processing, for no longer than the consent is revoked;
  • if the data is necessary for performing a contract, for no longer than the contractual relationship exists;
  • if we use the data based on a legitimate interest, for no longer than your interest in removal or anonymization outweighs the data;
  • if there are legal obligations for storage, until the end of the storage periods.
If you would like to remove or correct your personal data that may be stored by us, please contact privacy@luvu.love with reference to the website to request its removal. Processing your request may take up to 30 days.

Data Recipients

During the processing of your data, we cooperate with the following service providers who have access to your data:

Google Ads/Remarketing

We use the Google AdWords service of Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland on our website. In case you enter our website through a Google advertisement, a cookie file will be installed for 30 days that allows us to register actions on our website after clicking on our advertisement. This helps us analyze and optimize our campaigns and display advertisements that are relevant to your interests.

Google Privacy Policy: https://policies.google.com/privacy?hl=en

To prevent your data from being processed, you can download or set and save the opt-out cookie file via this link: https://adssettings.google.com/authenticated.

Google Analytics

We use the Google Analytics service of Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland. Cookie files are used to collect and analyze user data on our website so that we can optimize and improve our services. We use the "_anonymizeIp()" extension for anonymous IP recording.

Google Privacy Policy: https://policies.google.com/privacy?hl=en

To prevent the processing of your data, you can download or set and save the opt-out cookie file via this link: https://tools.google.com/dlpage/gaoptout.

or https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh

Cake

We use Cake, Accelerize Inc. 20411 SW Birch St. Suite 250 Newport Beach, CA 92660, USA to optimize our online and marketing offerings and to measure reach and conduct market research. We need statistical information on the use of our online offerings and the behavior of users within many online offerings. That is why we process your online identifiers. To object/withdraw consent, please use http://getcake.com/privacy-policy/#rights.

More information can be found at http://getcake.com/privacy-policy/#rights.

Transfer to other countries

Data is transferred to countries outside the European Economic Area. We only transfer personal data to third countries if the EU Commission has confirmed an appropriate level of protection or if we can ensure careful handling through...

Your rights

As a person whose data is concerned, you have the following rights:
  • To request information about the processing of your data and to receive a copy of your personal data
  • To receive the user's personal data in a structured, common and machine-readable format or to have it transferred to another person responsible
  • To correct your data if it is incomplete, you have the right to have it supplemented with a view to the purposes of its processing
  • To have your data deleted or blocked
  • To limit processing
  • To object to the processing of your data
  • To withdraw consent for processing in the future

And to file a complaint with the competent supervisory authority regarding unauthorized processing of data.

Photos, Profiles and Chat Dialogs

For privacy protection reasons we use sample photos, sample profiles and generate sample dialogs on this website. For real communication, please register on the dating sites of our partners.

Privacy Policy Version

If our processes change, we will adjust the information contained in this privacy policy. Status of this privacy policy: 05/02/2023